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How To Evaluate Home Care

How To Evaluate If An Agency Is Good — Or Not So Good — In 5 Questions

So, how do you tell what is a “good” agency and what’s a “not so good” agency? Is price any indication? Not necessarily. Asking the right questions will determine if your loved one gets the right care.

Here are five questions to evaluate your home care provider agency. And, we’ve gone ahead and provided answers about us to help guide your search.

If you’re ready to schedule care now, learn more about our in home care Orange County, or schedule your FREE phone consultation.

  • How Does Your Agency Monitor A Caregiver’s Performance?
    Our caregivers go through a rigorous supervision process to make sure the highest standards of care are met. Moreover, we use a third-party—Home Care Pulse—to gather honest feedback from our clients.
  • What Solutions Are Offered When A Caregiver Doesn’t Show Up?
    Our caregivers understand the importance of showing up for the job. Moreover, our strict hiring standards accurately evaluate timeliness and punctuality.We do have a 24-hour on-call service. So, if there are any unforeseen problems, our caregivers can call us immediately. You are then notified and, if necessary, a qualified replacement is sent without delay.
  • Does Your Management Team Have Experience In Healthcare?
    We have very experienced staff. Our nursing department is led by management with 30+ years of nursing experience in the hospital, home health, and acute care settings.  Our caregivers are experienced in assisting your loved ones with the best in home care for their needs, such as helping prepare for flu day.
  • Can You Provide 24-Hour Care And Is There An Hourly Minimum Required?
    Yes, we provide around-the-clock care. And, our hourly minimum is a two-hour shift.
  • Will A Representative Visit My Home For An Interview?
    Our interviews are made for you to receive the best in personalized care. Our process begins with an initial phone call and then a Registered Nurse Assessment Interview. We understand the importance of keeping your loved ones safe and healthy, this is why we promote in home care as a safe alternative to assisted living.During the initial call:

    1. First, we determine your challenges and how we can set up care to help.
    2. Second, we connect you directly with a Registered Nurse to discuss care needs and how our personalized services will positively impact you and your loved one.

    During the RN Assessment Interview:

    1. We thoroughly explain how your loved one will be taken care of during every stage of their aging process.
    2. Based on current health conditions, we make recommendations that support your personalized care plan.

About Home Care Providers

We’re there when you need us.

You’ll enjoy personal home care plans for your loved one. Since we are independently owned, and not part of a larger franchise system, we can proudly invest in you.

Because we customize your care plan, we provide the best training to each caregiver regarding the specific care needs for your senior.

Ready to schedule care? Call 714-671-6877 or contact us here to schedule a free consultation.

Call Us Today To Receive Your Customized Care Plan

Dane Workman
Dane Workman
We’ve tried other elderly care providers in Brea, but home care providers without a doubt provide the most dependable and compassionate care! Their caregivers pay great attention to deal and for no minimum hours for senior care in Brea. 5 stars for the professional and trustworthy care!
Thomas Wright
Thomas Wright
This home healthcare company in yorba linda really cares about their clients! My mom said their team never made her feel like caring for her was a chore.
Tyler Chambers
Tyler Chambers
Out of all the elderly care providers in Anaheim I’ve used, only home care providers deserve 5 stars! Their nurses made me feel like family and comforted me in my recovery from transplant surgery.
Louie Armstrong
Louie Armstrong
This in home care provider in anaheim truly provides the perfect marriage between professional yet compassionate care! My mother can be difficult with her medication but they got her to take all of it on time without upsetting her.
Lucy Taz
Lucy Taz
They have provided excellent care and treatment for my mother. Nursing staff are kind, patient and compassionate with my mother. They listen to her needs and always communicate with ease and clean instructional care as my mother progresses in her treatment plan and rehabilitation to normal activities. I highly recommend them for anyone who needs in home health services.
Kyle Memole
Kyle Memole
I have been working at Home Care Providers for about two months now. From my first contact with them I knew it would be a great fit for me. The staff is friendly and it is an amazing atmosphere. Most important, they CARE for their seniors and it's apparent that the standard to provide the highest quality of care is present in everything they do! As a nurse of 9 years I can say I love being a part of this unique team! If you are looking for a position with this company, let me tell you that it is a great experience. And if you are a senior or a family member of a senior looking for care then look no further because Home Care Providers is a great choice!
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