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LTC (Long Term Care) specific support:

Do you have a Long Term Care policy? Are you uncertain about how to proceed? We can help. Our team is knowledgeable in LTC Insurance claims administration, including reimbursement and initial claim support. For no additional fees, we routinely help our clients through their entire claim. We will help you navigate your policy and maximize your daily or monthly benefits so that you don’t have to worry about the details. Here are the most common Long-Term Care questions we receive from our LTC clients:

I don’t know what my policy covers?

Don’t worry – we can review your policy with you and help you to make sense of it. If we can’t give you an answer we will coordinate the support with the carrier or with our trusted partners. We can offer you a free policy review for you or a loved one so that you know how much your policy will cover.

What does it mean if there is a daily, monthly or lifetime max?

The daily maximum is a certain amount of money that you will be reimbursed for care provided on a specific day. If you have a monthly maximum you will be reimbursed for all the care costs up to a specified amount. The lifetime maximum is simply the total reimbursable amount of care you will receive from your carrier subjected to the daily or monthly maximums.
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Is there an Elimination Period?

Most policies have an elimination period – the time you must receive care before your policy will begin to reimburse your care. In most cases we deal with its 90 days but it can vary widely and you should consult your policy for specifics. Other common Elimination Period questions we can help you answer:
  • Has the period been satisfied? Full or partial?
  • Is there anyway to speed up the Elimination Period?
  • Can you track my Elimination Period? (YES!)
  • What is the difference between 90 service days versus 90 day elimination?

What is the difference between calendar and service days?

This is a significant point in most LTC policies. In many cases the elimination period is confusing and leads to significant heartache among our clients. Please call us at 714-671-6877 if you have any questions. If you have a service day elimination period you must have service and invoices for the total number of days required in your policy. Do you know the difference?

Can you help me with the endless paperwork?

Yes!! We will!

Does the policy cover home care?

At what percentage (100%)? What is the daily policy maximum for home care?

Is there an inflation rider?

What percentage? What is the anniversary date?

What are the policy requirements for coverage?

What triggers or ADL’s will be needed to determine if care is covered? ADL’s: bathing, continence maintenance, dressing, feeding (eating), toileting, transferring.

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Kitura Luster
Kitura Luster
1745602707
Great company to work for!
Deadly Nightshade
Deadly Nightshade
1745602214
They were GREAT!! I don’t have friends or family nearby who I could ask to drive me to a very important and critical medical check (colonoscopy) that requires someone with you to drive you home.Miss Julia my caregiver was absolutely lovely and supportive and everything couldn’t gone better!I also used HCP for my second knee replacement and again, they came through with getting me there and taking care of me after my surgery.Thank you HCP for everything!! ❤️
Henry Akin
Henry Akin
1743794179
Shes very helpful with my chores and very respectful to my wife and kids.
Sebastien Elkouby
Sebastien Elkouby
1743458449
I appreciate Home Care Pro having great caregivers caring for my mom. Priscilla has been taking care of her for many months and it's made an incredible difference in my mom's wellbeing. Whenever Priscilla isn't available, they send other caregivers who also provide high quality care, most recently Jennifer who my mom was very impressed by. Thanks Home Care Pro!
Anthony Seminoff
Anthony Seminoff
1742330567
My home care provider Jen is wonderful, she Is always courteous and professional. I would highly recommend this whole care service to anyone.
Anita Ayala
Anita Ayala
1742236383
This company has been a wonderful experience for myself using it, they have been very accommodating to my needs and hours. My caregiver Amadalyn has been the best one I've had so far. She has been very effective and efficient. I appreciate this agency and with the service. I would highly recommend using them for your loved ones .
Madison Herreria
Madison Herreria
1740677370
Always great communication and great caretakers. Angie Anderson is one of the sweetest and most helpful employees I’ve ever met. I appreciate that this agency does its best to accommodate for your needs, they’ve been an amazing and supportive resource.
cindy mcleroy
cindy mcleroy
1740437473
When Angie arrives, she’s always cheerful and makes sure first thing that I’m OK. Then she has no choice, because my dog won’t let her have one, she has to give my dog a treat. My dog loves her. She surveys what needs to be done, checking first what I need personally done. She will then help me with my bed, if needed help change my Depends , and take out my trash. .She always makes sure that I feel I am important and deserve. Good care. I appreciate the fact that she always make sure. Back gate is securely shut, coming and going. I Think HCP is very lucky to have her as an employee.
Inez Moreno
Inez Moreno
1740175064
My care provider is a sweetheart, Every time I'm not feeling good, she always tells me stories to make me laugh.. Thank you for sending her to me.She is a blessing to me.Thank you for your service
Themalisha Ross
Themalisha Ross
1740095199
I have been using the service for the last two months and I have no complaints. My caregiver has been very dependable, always on time, very compassionate, experienced, and enjoys her job. If I have to use this service in the future, I will definitely utilize this company’s service.
Dane Workman
Dane Workman
1668496948
We’ve tried other elderly care providers in Brea, but home care providers without a doubt provide the most dependable and compassionate care! Their caregivers pay great attention to deal and for no minimum hours for senior care in Brea. 5 stars for the professional and trustworthy care!
Thomas Wright
Thomas Wright
1655105744
This home healthcare company in yorba linda really cares about their clients! My mom said their team never made her feel like caring for her was a chore.
Tyler Chambers
Tyler Chambers
1655011532
Out of all the elderly care providers in Anaheim I’ve used, only home care providers deserve 5 stars! Their nurses made me feel like family and comforted me in my recovery from transplant surgery.
Louie Armstrong
Louie Armstrong
1654947987
This in home care provider in anaheim truly provides the perfect marriage between professional yet compassionate care! My mother can be difficult with her medication but they got her to take all of it on time without upsetting her.
Lucy Taz
Lucy Taz
1639599191
They have provided excellent care and treatment for my mother. Nursing staff are kind, patient and compassionate with my mother. They listen to her needs and always communicate with ease and clean instructional care as my mother progresses in her treatment plan and rehabilitation to normal activities. I highly recommend them for anyone who needs in home health services.
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